Complaints Process
Abaco Insurance Agency is committed to providing our customers with the very best in Customer Service. If you are not satified in any way please make a formal complaint as follows:
2. After you have filed your complaint, a Manager will contact you within 72 hours.
3. A manger will investigate your complaint and respond to you in writing in a timely manner.
4. If not able to resolve your complaint withing 10 working days, we will contact you to update you on the progress.
5. If you are not satified with the result, you may contact the following:
Daron W. Roberts
If you are still not satified with the resolution of your complaint you may contact the following authority:
The Insurance Commission of The Bahamas
3rd. Floor Charlotte House
P.O. Box N-4844
Nassau, Bahamas